Shared team inbox
Every conversation in one place. Assign chats, leave private notes, and see the 24-hour reply window counting down so nobody misses it.
One shared inbox for your team, a contact record for every customer, and approved templates to reach them again — on the number your customers already message.
Made for businesses that already run on WhatsApp
What replaces one phone
A WhatsApp account on one phone stops working the moment two people need to answer it. Customers keep messaging the number they know; behind it, every conversation lands in one inbox, with the right person, and the reply window counting down.
Everything in one place
Each of these is a screen in the product today, and each ends in what you would actually see there.
Every conversation in one place. Assign chats, leave private notes, and see the 24-hour reply window counting down so nobody misses it.
Profiles build themselves from conversations. Tags, notes, custom fields, and the full history of what was said.
Ready-made messages for your industry in Arabic and English, checked against WhatsApp's rules before you submit.
Send to a segment, see the cost before you commit, and let us pace the send to your daily limit.
If WhatsApp flags your number, we pause marketing automatically while service replies keep flowing — so a warning doesn't become a ban.
Opt-ins are recorded with their source, and a customer replying STOP is honoured immediately — in Arabic or English.
How it works
You connect your own WhatsApp Business account. It stays yours — if you ever leave, your number goes with you.
01
Tell us about your business and look around a sample inbox while you decide.
A few minutes
02
It is why this platform is not full of spam, and why your number stays healthy.
Usually one business day
03
A guided flow from Meta links your number. We'll tell you plainly what changes first.
About fifteen minutes
04
Pick templates for your industry, adjust the wording, and submit them for approval.
Arabic and English
05
Conversations arrive in the shared inbox and your team replies together.
Live
Why it matters
WhatsApp lets you reply freely for 24 hours after a customer messages. Miss it and you need an approved template — or you can’t reach them at all. Every screen in SocialVibe shows you that clock.
When the window closes we switch the composer to your approved templates automatically — nobody has to remember the rule.
Try it: drag the clock.
Free replies open
Pricing
A one-time activation, a monthly subscription for your team, and a prepaid wallet for messages. You see what a campaign costs before you send it.
We review your business, connect your number with you, and help set up your first templates.
Everything your team needs to work from one number.
Top up in advance. Each message is charged at Meta's rate for its country and category, plus our service margin.
Pricing is being finalised for launch in Kuwait. Tell us about your business and we’ll send you the figures.
Onboarding our first businesses in Kuwait
We review each account by hand before it can message anyone — so tell us what you sell and how you use WhatsApp now.